We’re here to make your technology work consistently and predictably every day. Our services below were designed to do just that and so much more!
Many years ago we had clients with aging infrastructure that constantly caused issues and risk for us both. We analyzed all the time we were spending (appropriate word) on keeping it limping along and had an epiphany! We found that if we simply provided a standardized stack of hardware, that the saved labor cost of support would offset the cost of the hardware over time. Not only did it do that, but it also improved performance and security which paid huge dividends over time. Since then we have migrated all our clients to the same stack, which has created efficiencies for us both.
We provide the following infrastructure:
If you already have the models we support then we will take over management of the equipment, making sure everything is setup properly. If not, we will swap out what you have transparently as part of your onboarding.
Rest assured that our clients wouldn’t have this any other way.
Let’s face it, physical servers and overpriced desktops are not what you want to be spending your hard earned profit on. Not only do they feel slower over time as software requirements inevitably increase, but they also carry a significant risk due to the nature of them being physical (hardware failures and security concerns).
Welcome to TruCloud, a turn-key solution offering a fully managed Desktop Virtualization solution powered by Microsoft Azure. It works with all your applications and devices (Windows, MacOS, iOS, Android) including access from any modern browser. We can move all of your current physical server workload to the cloud as well, so those systems will be connected to those desktops at blazing speeds unlike anything you have experienced before.
You don’t have to compromise your staff’s productivity for security and mobility. With TruCloud you get these benefits:
Being the single point of contact for all of our clients technology issues, the TruSupport team facilitates support for a wide range of phone systems. After seeing the volume of issues our clients were experiencing with well known VoIP services, many issues which went unresolved by these providers, we decided enough was enough. We set out to build our own solution that would layer on top of TruOffice and virtually eliminate our clients’ issues while providing increased functionality for their teams. We did just that and created TruVoice.
Besides being extremely reliable, TruVoice has the full range of features that modern businesses require today, especially in today’s mobile world. Here are some of the features that have helped our clients:
Let TruVoice deliver tangible productivity gains for your team.
Even though our product/solution mix included in our core offering and TruOffice has proven to be highly effective to date, the threat landscape continues to evolve, therefore so must we.
Cybercrime is a multi-billion dollar industry and you rarely hear of anyone going to jail for it. Most hackers target small businesses assuming they have less security, which is why 46% of all small businesses have been hit with a ransomware attack. 73% have paid the ransom. Hackers continue to innovate their attacks which takes a concerted effort on our part to combat them.
For example, typical antivirus scans for known bad files/processes, but it does ignore known good utilities as it has to so systems can run normally. Those good utilities can be leveraged by bad actors – this is now known as fileless malware and is becoming commonplace. Also, firewalls check for potentially dangerous traffic traversing your Internet connection; however, most systems are not looking at the traffic flowing between your devices on the network itself. That is why on average a hacker is in an environment for 197 days before making themselves known.
You can easily go overboard with security, so it all begins with an audit. We work with our clients to learn their businesses, policies, concerns, and what is in need of protecting. Our Senior Auditor, Stephen Oppel, has a saying that, “you wouldn’t spend $100 to protect a $5 bill.” With that we make sure that any recommendations we make are aligned with what is most important to you.
If your server were to fail today, could your business survive without all the data it holds? When it comes to the security of your business data, it’s not just about backup — you also need a recovery solution that manages the risk of losing your data due to a server crash or disaster that could literally put you out of business.
With ConnectedBackup from TruTech, you’ll have the power to:
Our network monitoring provides businesses with an inexpensive, easy-to-use solution for continuously measuring performance parameters without impacting the end user’s experience or productivity.
Rely on proactive monitoring that can:
Protecting your network and critical business data is simple with managed security services from TruTech and our world-renowned security partner, Cisco.
With managed security services, you’ll benefit from:
Don’t let online threats be the downfall of your business. Email and spam protection assures your email is working to benefit your company without leaving you vulnerable to security problems.
Optimize your business email with one simple solution that will:
Safeguard the future of your business with customized endpoint security, which is deployed, monitored, and updated both automatically and remotely.
Know your business is secure with endpoint security that has:
You guys have been killing it. We’ve put a lot on you guys and your entire staff has been willing and able to take on the challenges. Thank you for all of the help.
Your team is amazing. The customer service is always on point. I would have assumed you had 100+ [staff] just based on the high-quality customer service and fast response times. I feel like I’m your only client!
Our trouble tickets have significantly decreased compared to the previous IT company we had for years. But the thing I’ve noticed that really separates TruTech is that they really care, plain and simple.