COVID-19 Resource Guide, Helping You Work From Anywhere

Services

We’re here to make your technology work consistently and predictably every day. Our services below were designed to do just that and so much more!

First you choose how we engage with your team.

Full Outsourced IT

We will bring our full service delivery model to the table, taking care of all your organizations IT needs. From hands-on end-user support to providing strategic guidance, one call does it all. Take a look at Our Approach page to learn about all the value we pack in our predictable flat-rate monthly fee.

Co-Managed IT Solutions

We work as an extension of your internal IT team, bringing our proven process to identify risk and drive down issues, providing full infrastructure management while they continue to take great care of your staff and focus on higher value tasks for you and the organization with their new found time.

Then with a solid foundation in place, we implement the following solutions as needed.

Provided Infrastructure (TruOffice)

TruOffice uses a standardized stack of hardware to minimize issues and reduce risk for your business. When you go this route, the saved labor cost of support offsets the cost of the hardware over time while improving performance and security. 

  • Networking equipment: firewalls, wireless access points, and network switches
  • Servers: located in your office or in our data center if TruCloud isn’t the right fit
  • Battery backup units: for all our equipment to plug in to, giving us the visibility and uptime we need to best protect your systems

If you already have the models we support, we’ll take over management of the equipment. If not, we’ll swap out what you have as part of your onboarding. Either way, we’ll make sure you’re set up for success with TruOffice.

Desktops in the Cloud (TruCloud)

Physical services and overpriced desktops aren’t the best use of your money. They slow down over time as software requirements change, and their physical existence carries major risk, like hardware failures and security concerns. TruCloud is a turn-key solution that offers a fully managed desktop virtualization solution powered by Microsoft Azure. It works with all your applications and devices (Windows, MacOS, iOS, Android), including access from any modern browser.

We can move all of your current physical server workload to the cloud, connecting those desktops at blazing speeds unlike anything you’ve experienced before. 

  • Seamless employee experience: work on the same desktop from anywhere, on any device
  • Simplify desktop delivery: it takes minutes, not days to set up new team members
  • Reduce costs: team members can use their own personal computers (BYOD), or you can provide inexpensive devices because the performance is in the cloud
  • Keep data secure: all data is stored in a central location, not on local devices

TruCloud empowers you to improve the way your team works without compromising productivity for security and mobility.

Hosted Phone System (TruVoice)

Eliminate phone system issues and get increased functionality for your teams with TruVoice. 

Besides being extremely reliable, TruVoice has the full range of features that modern businesses require, especially in today’s mobile world. 

  • Cloud hosted: accessible from anywhere
  • Integrated video conferencing: hold a one-on-one meeting, a sales presentation, a team brainstorming session, a webinar, or even an online classroom
  • Mobile apps: make or receive calls internally or externally from the iOS and Android app with your caller ID coming from the office (also recorded if required)
  • Windows client (softphone): easily manage calls from your desktop or web browser, removing the need for a physical phone

Never miss a call again and let TruVoice deliver tangible productivity gains for your team.

Comprehensive Security (TruDefend)

All businesses need comprehensive security to protect themselves from the dark web.

Cybercrime is a multi-billion dollar industry and you rarely hear of anyone going to jail for it. 

Most hackers target small businesses assuming they have less security, which is why 46% of all small businesses have been hit with a ransomware attack. 73% have paid the ransom. Hackers continue to innovate their attacks, which takes a concerted effort on our part to combat them.

You can easily go overboard with security, so it all begins with an audit. Our senior auditor likes to say, “You wouldn’t spend $100 to protect a $5 bill.” That’s why we’ll work with you to learn your business, policies, concerns, and what actually needs protection.

With that in mind, we’ll only make recommendations that are aligned with what’s most important to you, and we’ll put TruDefend in place so your business is protected 



Everything You Need

Backup & Disaster Recovery

If your server were to fail today, could your business survive without all the data it holds? When it comes to the security of your business data, it’s not just about backup — you also need a recovery solution that manages the risk of losing your data due to a server crash or disaster that could literally put you out of business.

With ConnectedBackup from TruTech, you’ll have the power to:

  • Perform backup and recovery 12x faster than traditional backup solutions
  • Decrease storage costs by 80% with built-in data deduplication
  • Archive and protect important emails and data

Network Performance Monitoring

Our network monitoring provides businesses with an inexpensive, easy-to-use solution for continuously measuring performance parameters without impacting the end user’s experience or productivity.

Rely on proactive monitoring that can:

  • Cover all networks, from yours to your customers’
  • Deliver metrics on performance characteristics
  • Troubleshoot network problems and application disruptions

Backup & Disaster Recovery

Protecting your network and critical business data is simple with managed security services from TruTech and our world-renowned security partner, Cisco.

With managed security services, you’ll benefit from:

  • Customizable features for security that fits your business
  • Centralized security management that provides a single unified console for security
  • Easy deployment so your security solution is set up quickly with minimal disruption to operations

Email & Spam Protection

Don’t let online threats be the downfall of your business. Email and spam protection assures your email is working to benefit your company without leaving you vulnerable to security problems.

Optimize your business email with one simple solution that will:

  • Amp up your productivity
  • Improve your business’s bottom line
  • Block more than 99% of spam, viruses, worms, and other harmful content

Endpoint Security

Safeguard the future of your business with customized endpoint security, which is deployed, monitored, and updated both automatically and remotely.

Know your business is secure with endpoint security that has:

  • Automatic threat-removal
  • Protection that lets you set it and forget it
  • Cloud-based centralized management and monitoring

Client Testimonials

daniel-vallencourt-testimonial-img

You guys have been killing it. We’ve put a lot on you guys and your entire staff has been willing and able to take on the challenges. Thank you for all of the help.

J. Daniel Vallencourt

Vallencourt Construction

Client Since 2016

5/5
Kelly-Pourciau_IMG

Your team is amazing. The customer service is always on point. I would have assumed you had 100+ [staff] just based on the high-quality customer service and fast response times. I feel like I’m your only client!

Kelly Pourciau

JAX CHAMBER

Client Since 2012

5/5
Gregg Cohen

Our trouble tickets have significantly decreased compared to the previous IT company we had for years. But the thing I’ve noticed that really separates TruTech is that they really care, plain and simple.

Gregg Cohen

JWB Real Estate Capital

Client Since 2017

5/5