At TruTechnology, we understand that dealing with technology is risky and frustrating. Your technology should help you grow, not hold you back. If you want protection like never before, technology that aligns with your business goals, and an increase in your day-to-day efficiency, then you’re in the right place!
But you can’t do that if you’re worrying about the IT pain and risk you already have. The problem is, going it alone (or dealing with the wrong IT services provider) has probably left you feeling frustrated, overwhelmed, and under-served. You need a partner you can trust to handle your technology for you.
We believe it’s just plain wrong that you’re wasting money on the wrong solutions and seeing no return on your investment, or struggling to figure out what to do with your technology. After all, technology should help your business grow! That’s why we deliver superior IT services you can count on.
When you’ve got the right IT services company on your side, you can stop dealing with risks, problems, and lost productivity. Instead, you can focus on what you do best: growing your business.
Strengthen your security from ransomware, data breaches, or worse.
Watch your technology and business work together to achieve success.
Notice an immediate increase in your day-to-day efficiency.
Henry Steele helps clients and the support team on any complex or urgent issues that arise in a client’s environment.
As the Support Escalation Engineer at TruTechnology he oversees any technical issues that are escalated to him, as well as any reactive network and server administration. For Henry helping his coworkers foster their technical growth by assisting them with complex technical issues, is the most rewarding part of the role.
Outside of the office, Henry enjoys Scuba Diving, Fishing, and spending quality time with his family.
Jonathan Mendum plays a vital role on the support team, providing timely reactive responses to issues reported by end users.
As Support Engineer at TruTechnology, he adheres to a daily structure of resolving reported issues with speed and agility; bringing about the best possible outcome for clients. In addition, he resolves reactive issues strategically in order to prevent the same type of problem in the future.
Outside of the office, Jonathan enjoys hanging out with friends, listening to heavy metal, and watching horror movies. He considers heavy metal to be very therapeutic and motivational.
Katia Font helps clients and the Support Team with triaging tickets based on urgency and priority, quick fixes as they come in over the phone or through a ticket, and creating accounts as clients hire new employees or lock them down as they terminate employees.
As a Support Engineer at TruTechnology, she provides support to the clients as well as assists the team with working through urgent tickets. For Katia, building relationships with clients over the phone, is the most rewarding part of the role.
Outside of the office, Katia enjoys riding her bike, going to the beach, and spending quality time with her loved ones.
Brad Cannon assists clients on the support desk helping to resolve, educate, and implement workflows to improve the client experience for their day to day roles.
As a Support and Field Services Engineer at TruTechnology, he works with clients remote or in person, to resolve issues as well as install, manage, and troubleshoot client equipment. For Brad, meeting clients and working on a face to face basis to build relationships is the most rewarding part of the role.
Outside of the office, Brad enjoys time with family and friends, great food, and activities such as exercise and playing guitar.
Christopher Cayll helps clients achieve their business goals by designing and facilitating the efficient execution of planned strategic projects.
As a Project Manager at TruTechnology, he oversees the professional services team, as well as all projects. For Chris, his team implementing a project transparently that accomplishes an agreed upon business objective is the most rewarding part of the role.
Outside of the office, Chris enjoys 3D printing, spending time with his wife and their fur baby, and building knowledge around the IT space.
Marcelo Rodriguez executes on strategic technology changes in our client environments to help them achieve a predetermined objective.
As a Sr. Project Engineer at TruTechnology, he works to initiate, manage, and complete customer projects that meet the IT needs of their prospective businesses. For Marcelo, when the customer is satisfied with the results of a project, that is the “Tru” measure of success!
Outside of the office, Marcelo enjoys playing golf, the beach, and live music.
David Perez helps businesses act on strategic changes and implement work plans drafted by the solutions design team.
As a Project Engineer at TruTechnology, he oversees small scale projects, as well as works with the businesses to strategically implement solutions. For David, doing quality implementations for the customer is the most rewarding part of the role.
Outside of the office, David enjoys driving his BMW E36, longboarding, and soccer.
Jennifer East helps to align business needs with results through responsive and knowledgeable interactions with clients and team members.
As a Client Success Specialist she provides first class customer experiences, manages various aspects of client accounts, and lends a helping hand to internal departments. For Jennifer, meeting new people and learning about them and learning from them is the most rewarding part of her job.
Outside of the office Jennifer likes playing video games, reading (particularly if it’s Harry Potter), watching reality tv, and caring for her very old chihuahua.
Jay Pledger helps businesses protect themselves, both from external and internal issues.
As a NOC Engineer at TruTechnology, Jay is the man behind the curtain. He oversees backups, server monitoring, patching and multiple security platforms. For Jay, ensuring uninterrupted business continuity is the name of the game.
Outside of the office Jay enjoys spending time with his girlfriend and dogs, doing girlfriend and dog stuff.
Stephen Oppel helps businesses IT infrastructure stay in alignment with industry-leading standards and best practices.
As a Sr IT Auditor at TruTechnology, He drives the technology alignment process which in return reduces risk and client issues. For Stephen, compiling valuable data that strategic recommendations can be made from and seeing business improvement from the process is the most rewarding part of the role.
Outside of the office, Stephen enjoys spending time with family, football, golf, and studying for that next certification.
Outside the office, Shawn enjoys writing, hiking, and finding the best roads on his motorcycle.
Owner & CEO
Doug Lowenthal’s goal is to enable every team member to be the best they can be for themselves and our clients, moving obstacles out of their way on their path to greatness.
As the CEO and owner of TruTechnology, he is responsible for overall company vision and market innovation. For Doug, seeing his team achieve incredible results for our clients is the most rewarding part of the role.
Outside of the office, Doug enjoys spending time with his wife Liz at the beach hunting for sharks teeth. He is also very proud that his son Jacob interns with the company and is focused on obtaining a degree in Cybersecurity.
VP of Business Development
John Aguilera’s comprehensive, consultative approach helps businesses become aware that properly managed IT can make their business grow instead of hold them back.
As Vice President of Business Development at TruTechnology, he oversees the Sales Department, as well as directing our Marketing initiatives. For John, the relationships he builds with his clients and potential clients is the most rewarding part of the role.
Outside of the office, John enjoys running, golf, and his family. He is also a pilot in the Navy Reserves.
Technology Success Manager
Daniel Nicolitz maintains a strategic relationship with executive teams to assist decision makers in understanding how technology plays a vital role to address company goals, challenges, and risks. He translates business goals into technology solutions.
As Technology Success Manager at TruTechnology, he oversees the proactive “superpower”, that helps identify and address business risk and needs. Daniel provides clients the vision and guidance on how to use technology as a means of accomplishing their business goals.
Outside of the office, Daniel enjoys spending time with his family and reading.
Director of Happiness
Anna Marasigan helps to improve/maintain company culture and execute on client’s business needs. Anna works as a primary contact for her team members and clients as an internal advocate.
As the Director of Happiness at TruTechnology,. Her duty is to create an environment that is welcoming, people focused and promotes positive culture. She manages multiple aspects of her client’s accounts as well as oversees training and career development for her staff members. For Anna, having close, meaningful relationships with others and helping them with their business needs is the most rewarding part of the role.
Outside of the office, Anna enjoys spending time with her family and painting with her daughter.
Services Manager
Chris Stuhlman maintains a strategic relationship with our client base, and internal departments. Providing guidance for internal staff through strong leadership, direction, coordination and targeted oversight.
As a Service Manager at TruTechnology, he oversees the Support Desk Team and overall Service Delivery for the company. For Chris, having accountability for ensuring our services meet our clients business needs and are delivered in accordance with their business requirements is the most rewarding part of this role.
Outside of the office, Chris enjoys spending time with his family, going to the beach, and golfing.
Support Escalation Engineer
Henry Steele helps clients and the support team on any complex or urgent issues that arise in a client’s environment.
As the Support Escalation Engineer at TruTechnology he oversees any technical issues that are escalated to him, as well as any reactive network and server administration. For Henry helping his coworkers foster their technical growth by assisting them with complex technical issues, is the most rewarding part of the role.
Outside of the office, Henry enjoys Scuba Diving, Fishing, and spending quality time with his family.
Support Engineer
Jonathan Mendum plays a vital role on the support team, providing timely reactive responses to issues reported by end users.
As Support Engineer at TruTechnology, he adheres to a daily structure of resolving reported issues with speed and agility; bringing about the best possible outcome for clients. In addition, he resolves reactive issues strategically in order to prevent the same type of problem in the future.
Outside of the office, Jonathan enjoys hanging out with friends, listening to heavy metal, and watching horror movies. He considers heavy metal to be very therapeutic and motivational.
Support Engineer
Katia Font helps clients and the Support Team with triaging tickets based on urgency and priority, quick fixes as they come in over the phone or through a ticket, and creating accounts as clients hire new employees or lock them down as they terminate employees.
As a Support Engineer at TruTechnology, she provides support to the clients as well as assists the team with working through urgent tickets. For Katia, building relationships with clients over the phone, is the most rewarding part of the role.
Outside of the office, Katia enjoys riding her bike, going to the beach, and spending quality time with her loved ones.
Support and Field Services Engineer
Brad Cannon assists clients on the support desk helping to resolve, educate, and implement workflows to improve the client experience for their day to day roles.
As a Support and Field Services Engineer at TruTechnology, he works with clients remote or in person, to resolve issues as well as install, manage, and troubleshoot client equipment. For Brad, meeting clients and working on a face to face basis to build relationships is the most rewarding part of the role.
Outside of the office, Brad enjoys time with family and friends, great food, and activities such as exercise and playing guitar.
Project Manager / Team Lead
Christopher Cayll helps clients achieve their business goals by designing and facilitating the efficient execution of planned strategic projects.
As a Project Manager at TruTechnology, he oversees the professional services team, as well as all projects. For Chris, his team implementing a project transparently that accomplishes an agreed upon business objective is the most rewarding part of the role.
Outside of the office, Chris enjoys 3D printing, spending time with his wife and their fur baby, and building knowledge around the IT space.
Sr. Project Engineer
Marcelo Rodriguez executes on strategic technology changes in our client environments to help them achieve a predetermined objective.
As a Sr. Project Engineer at TruTechnology, he works to initiate, manage, and complete customer projects that meet the IT needs of their prospective businesses. For Marcelo, when the customer is satisfied with the results of a project, that is the “Tru” measure of success!
Outside of the office, Marcelo enjoys playing golf, the beach, and live music.
Project Engineer
David Perez helps businesses act on strategic changes and implement work plans drafted by the solutions design team.
As a Project Engineer at TruTechnology, he oversees small scale projects, as well as works with the businesses to strategically implement solutions. For David, doing quality implementations for the customer is the most rewarding part of the role.
Outside of the office, David enjoys driving his BMW E36, longboarding, and soccer.
Client Success Specialist
Jennifer East helps to align business needs with results through responsive and knowledgeable interactions with clients and team members.
As a Client Success Specialist she provides first class customer experiences, manages various aspects of client accounts, and lends a helping hand to internal departments. For Jennifer, meeting new people and learning about them and learning from them is the most rewarding part of her job.
Outside of the office Jennifer likes playing video games, reading (particularly if it’s Harry Potter), watching reality tv, and caring for her very old chihuahua.
NOC Engineer
Jay Pledger helps businesses protect themselves, both from external and internal issues.
As a NOC Engineer at TruTechnology, Jay is the man behind the curtain. He oversees backups, server monitoring, patching and multiple security platforms. For Jay, ensuring uninterrupted business continuity is the name of the game.
Outside of the office Jay enjoys spending time with his girlfriend and dogs, doing girlfriend and dog stuff.
Sr IT Auditor
Stephen Oppel helps businesses IT infrastructure stay in alignment with industry-leading standards and best practices.
As a Sr IT Auditor at TruTechnology, He drives the technology alignment process which in return reduces risk and client issues. For Stephen, compiling valuable data that strategic recommendations can be made from and seeing business improvement from the process is the most rewarding part of the role.
Outside of the office, Stephen enjoys spending time with family, football, golf, and studying for that next certification..
Junior IT Auditor
Shawn Hooton is a Junior IT Auditor at TruTechnology. Focused on technology alignment, comparing our client environments to our best practices and industry frameworks, he helps to ensure their businesses are kept as secure and stable as possible. The data returned from the reviews assists in overall business improvement through our proactive approach to client engagement and support.
Outside the office, Shawn enjoys writing, hiking, and finding the best roads on his motorcycle.
