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CLIENT SUPPORT
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TruTechnology Areas we Serve

MME offers two efficient ways to get technical support:

Option 1 - Fill out the form below

Complete the simple form to the right providing as much information as possible, then your internal support team will review your request and respond accordingly.

If you are experiencing a business-critical service outage, please set the Request Type to "Emergency" and your internal support team will be notified 24x7x365 and respond accordingly.

Please note that after-hours, your internal support team will ONLY be alerted to “Emergency” requests until they returns to the office the following business day.

If you are trying to contact TruTech directly, please visit their support page found here.

Option 2 - Simply email help@mcveighmangum.com

Please make sure to include your contact information and a detailed description of the issue or request in your email. You will get an auto-reply confirming that we received your request.

TruTechnology Areas we Serve

Submit a support request

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Victor Araoz

Senior Project Engineer

Victor is passionate about technology and loves learning about different facets of IT. He’s been helping businesses get the most out of their technology since 2011. In his free time he enjoys experimenting with new tech, playing guitar, cycling, hunting, camping, playing video games, and spending time with loved ones.

David Richter

Project Coordinator

David Richter is a Project Coordinator at TruTechnology. He graduated from James Madison University with a degree in Computer Information Systems and has a background in IT Help Desk Support and Healthcare Data Analytics. David enjoys working with our clients in a wide range of businesses, and he takes pride in working with them to make sure their needs are met at every step of the project.

In his free time, he enjoys playing tennis, practicing piano, and dining at all-you-can-eat sushi restaurants in Jax Beach with the intent to eat so much that he forces them to change their business model.

Andrew Carnes

Junior IT Auditor

Andrew Carnes is a Junior IT Auditor at TruTechnology. Focused on technology alignment, comparing our client environments to our best practices and industry frameworks, he helps to ensure their businesses are kept as secure and stable as possible. The data returned from the reviews assists in overall business improvement through our proactive approach to client engagement and support.

Outside the office, Andrew enjoys spending time with his wife and 2 dogs. He also tries to go fishing as often as he can.

Tony Haskew

Project Engineer

Tony Haskew has 15+ years of experience in the IT field. He started working as a web developer in the 90’s and over the years migrated into the administration of systems and infrastructures of companies. 

Tony enjoys working on new technology and finding new ways to address old issues in the management of IT systems.

Outside of work, Tony is a 3D printing enthusiast, commission painter, and enjoys spending time with his family.

Shawn Hooton

Junior IT Auditor

Shawn Hooton is a Junior IT Auditor at TruTechnology. Focused on technology alignment, comparing our client environments to our best practices and industry frameworks, he helps to ensure their businesses are kept as secure and stable as possible. The data returned from the reviews assists in overall business improvement through our proactive approach to client engagement and support. 

Outside the office, Shawn enjoys writing, hiking, and finding the best roads on his motorcycle.