Technology problems can be frustrating for your business, especially when they’re causing unexpected issues and holding you back. That’s why we provide IT business services that allow you to focus on your business, not worry about your technology.
TruTechnology clients benefit from five dedicated departments and provided infrastructure. This unique approach provides depth, improved functionality, and productivity by preventing problems from occurring in the first place.
As your fractional CIO, our technology success manager sees themselves as a partner in your business, which means we’re just as accountable for delivering results as any other internal department. Because we’re constantly documenting systems, collecting data, and establishing metrics, we’re uniquely positioned to advise your business on the impact of technology operations, helping to bolster your bottom line.
All patches, updates, and other necessary actions will be completed seamlessly behind the scenes so you don’t have to worry about your IT and can enjoy peace of mind.
Our help desk is locally staffed from 7am to 6pm weekdays and on-call 24x7x365 to handle any emergencies we detect, or you report, ensuring your staff is productive.
Our reactive support services are designed with processes we’ve spent years developing based on real-world experiences and feedback from our clients.
We provide a stable and secure environment as part of our monthly service, helping our clients leverage this foundation over time to achieve their business goals.
You guys have been killing it. We’ve put a lot on you guys and your entire staff has been willing and able to take on the challenges. Thank you for all of the help.
Your team is amazing. The customer service is always on point. I would have assumed you had 100+ just based on the high-quality customer service and fast response times. I feel like I’m your only client!
Our trouble tickets have significantly decreased compared to the previous IT company we had for years. But the thing I’ve noticed that really separates TruTech is that they really care, plain and simple.