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VoIP phishing: how scammers do it

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to scam.

Best Mac timesavers

Best Mac timesavers

One of Mac’s selling points is its powerful, highly intuitive, and user-friendly operating system. In fact, most companies using Macs today do so to save time and increase productivity. But you can take your Mac computer a step further with these tips and shortcuts.

6 CRM best practices you need to know

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Google’s cloud platform receives an upgrade

Google’s cloud platform receives an upgrade

As more and more businesses move their IT resources into the cloud, it’s no wonder that a company as big as Google is doing everything it can to upgrade the products it delivers over the internet. The search giant has at least 60 separate cloud services, and its most recent release makes them all faster.

Social media helps improve content

Social media helps improve content

To truly understand their customers’ purchasing habits, all content marketers have to do is follow the clues left on social media platforms. By doing this, they can send the right content to the right audience and increase conversions and sales. Here’s what you need to know to utilize social media to your business’s advantage.

Better call quality with a dedicated circuit

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.

Blockchain and healthcare: what to expect

Blockchain and healthcare: what to expect

Blockchain is the newest technology to fuel the Silicon Valley hype train. Everyone is talking about the wonderful things it can do, but few have explained how it works in layman’s terms. Stay ahead of your competition with a crash course in this new and exciting technology!

What is blockchain?

Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial sector.